Frequently Asked Questions
How I Can Know The TYPE-C Interface Of My Laptop Is Full-Featured Or Not Since There Is Not Any Symbol On This Interface?Normally if the TYPE-C interface has the symbol like "DP", or the interface is Thunderbolt 3 or Thunderbolt 4, it is full-featured. If not any symbols, please check the introduction of your laptop from user menu or from internet.
My Laptop How Do I Connect To Kwumsy S2?
Please make sure your laptop support 2 video signals transfer so that to make the dual screens of S2 working well.
It means your laptop will have 2 full featured Type-C(support video signal and power supply together) interfaces or 1 full featured Type-C &1 HDMI +1 USB-A interfaces.
HDMI and USB-C to USB-A cables need to be used at the same time.
My Laptop Works With The Kwumsy S2, But Sometimes The Screen Flickers And Disappears, What Should I Do?
The reason is the power from your laptop interface is not enough or stable for Kwumsy S2.
In order to making it working well, please use an adapter (5V/2A or above) to supply the power from outside.
My Laptop Doesn't Have HDMI Or Type-C Port, How To Connect Kwumsy S2?
If your laptop doesn't have HDMI or Type-C interfaces to connect the screen, You can connect via HDMI andUSB-A interfaces that are expanded with a HUB, docking station, or multi-port adapter.