Welcome to read the following questions carefully at first when you place order via the product link. Thanks.
Q: Can I get some samples? A: We are honored to offer you samples for quality check, MOQ is 1 set, welcome to order via the link directly.We also provide free OEM service for your sample order, just feel free to contact our Sales here.
Q: How does your factory do related quality control? A: Quality is top priority. We attach great importance to quality control from the very begining of manufacturing and 3 Years Wareanty.
Q: What's EGLOBAL's Warranty? 1. EGLOBAL Mini pcs have 3 years warranty service is completely reliable and professional technical team. Motherboard warranty time 3 years, ram, hard drive, accessories(excluding gift) etc warranty time 1 year. 2. Within warranty time, if mini PC appear non-human damages and quality problems, buyer return Mini PC or Mini PC components, we free repair/exchange Mini PC or Mini PC components ( include RAMs, Hard Drive, Motherboard and other accessories ). Within 1 month, seller bear all the shipping cost for return(maximum 15USD)and resend;Over 1 month to 1 year, buyer self bear the shipping cost for return and seller bear shipping cost for resend; Over 1 year to 3 years, buyer bear all shipping cost return and resend. 3. Within 15 days, we accept refund or exchange goods (buyer bear all the shipping cost, if non-human damages and quality problem, we bear all shipping cost. 4. All time calculate from the day buyer receive goods.
Q: How to solve the product problem?
A: Welcome to contact our Sales about any problems, they will provide nice service to each customer directly.